Certification

UX Writing Fundamentals

Learn to create clear, concise, and purposeful UX content that creates great user experiences while meeting business needs.

Course Essentials

Mode: Online, live sessions

Duration: 6 Saturdays or Sundays, 2 hours each session + Homework assignments

Certification: Based on attendance and performance

  • Use design software to design UX content
  • Create and iterate UX content
  • Design and apply voice and tone
  • Practice a framework for design critique
  • Analyze UX content for usability and brand
  • Measure user and business outcomes
  • Understand the differences and similarities among content roles
  • Learn methods for content research specific to UX content

When people use apps or interactive websites, they read user experience (UX) writing. This is the most common kind of text most people see, but they probably don't realize it. Good UX writing is invisible to the user. Unlike most technical or support content creators, who work to describe how to use the products that exist, UX content designers work upstream, using their skills with language to make products and services that are easy for people to use while meeting business needs.

In this training, students will learn how to write content that is clear, concise, purposeful, accessible, and the one that creates a great user experience. We will explore using design and research tools, we will critique and iterate, and we will discuss collaboration with other people in product design.

Content

  • Definition of UX writing
  • Best practices & processes of UX
  • User research methods, processes, and ethics
  • Inclusive & accessible design
  • UX writing analysis, critique, and feedback
  • Brand: Voice, tone, personality, and principles
  • Measuring impact qualitatively & quantitatively
  • Collaboration in UX and product teams
  • Presenting UX writing work & its impact
  • Jobs in UX writing

Training: No prerequisite

Work experience: Some experience working to create content or experiences for other people to use

Hardware and software

  • A computer or laptop capable of running their meeting software

  • And simultaneously running Figma.com (free version is fine) in a browser or client app

How you are evaluated

  • Attendance and participation
  • Completion of original homework assignments
  • An online final test

You will receive a Certificate of Completion from STC India based on the following criteria

  • At least 80% participatory attendance
  • At least 70% score on the test
  • At least 3 of 4 homework assignments completed